Returns and refund policy

7-DAY RETURNS

Items purchased from Wonder Collection are eligible for return/exchange, if returned within 7 days of delivery.

FREE RETURNS & EXCHANGES

We accept returns or exchanges free of cost. This means you won't be charged extra to return or exchange the product(s). It's on us! We want your experience to be hassle-free.

RETURNS/EXCHANGE POLICY

Customers can raise a return request within 7 days after an order has been delivered through access our returns center - Link & follow necessary steps.

Once your return request is verified by our support team reverse pickup will be initiated from our end and once they are picked up the refund/exchange will be provided.

Exchange is purely subject to product availability.

If you have received a defective product, send us images using our return centre and we will get back to you. Once they are verified by our support team the refund/exchange will be provided.

A refund will be processed into your bank account or as a gift coupon as per your convenience.

If the reverse pick up service to your address Pincode is not available we would ask you to process the Self-Shipping / Self Courier to return us the product.

We will only credit Rs. 100 as a self-shipping costs Refund into your bank account or as a gift coupon as per your convenience.

Refunds/Exchanges is not applicable on highly discounted products.

If an order placed during a sale is returned to us, only the amount paid by you will be refunded, not the current product price.

SELF-SHIP PROCESS

Please pack the items securely to prevent any loss or damage during transit. All items must be in unused condition with all original tags attached and packaging intact.

You can courier the product(s) to the address mentioned below.

WONDER COLLECTION :

Address: B 74-77, Central Park, Near Old Bombay Dyeing, GIDC Main Rd, Pandesara GIDC, Udhna, Surat, Gujarat 394221.

Contact: +91-9374137702

On receiving the product at the warehouse, We will be intimate you through an email alert or with a voice call or WhatsApp.

We suggest you ship it only through Indian Speed Post,Delhivery, DTDC or Blue Dart. Please make sure your courier costs do not exceed the amount stipulated above.

We recommend using the ‘Indian Speed Post’ as your courier service. Speed Post is a Government of India owned entity and has the most widely distributed postal network in India.

TERMS & CONDITION FOR REFUND

A refund will be processed into your bank account or as a gift coupon as per your convenience.

Cancellations- In general for a prepaid mode of payments, the refund will be processed into the same bank account/card/wallet which was used during the order placement.

Self Ship Returns- The product amount and 100 rupees courier costs will be processed.

For self-shipped returns customers need to provide their bank account details like Bank account number, Bank account holder name, Bank IFSC CODE, Bank Name reaching our help center.

We update our customers via email once we initiate the refund procedure.

Bank refunds for both prepaid and cod orders will take 7-10 business days.

If a cancellation is required after the product is shipped, we will provide a bank refund upon request, after the package reaches back to us.

Defective/ Damaged in transit- Once confirmed by the Customer Delight Team the refund will be provided.

Wrong/ Missing products- We can either ship out the product(s) (if available in stock at the time) or a refund.

I haven't received my refund yet. What should I do?

We update our customers via email once we initiate the refund procedure.

Bank refunds for both prepaid and COD orders will take 7-10 business days.

For any further clarification, Please reach our help center and provide the required details to raise a ticket to help sort things out.